Distribution Operations Associate - Publishing

Date: Jun 15, 2022

Location: Hong Kong, HK

Company: Capital Group

Req ID: 52040 

Location: Hong Kong

Other location(s):  


“I can be myself at work.”


You define yourself by more than just a job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions and your take on the world  ̶  everything that makes you unique. We’re working hard to advance diversity, equity and inclusion in our organization and our communities because we know that what makes us different makes us better.


We want you to feel a strong sense of belonging. We value and welcome your experiences, ideas and identity. Over 40 employee resource groups unite our people and help to develop our collective empathy through unfiltered conversations about race, ethnicity, gender, gender identity, sexual orientation, faith, disabilities, mental health and so much more.


“I can influence my income.”


You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will be the equivalent of 15% of your annual pay (including bonuses).


“I can lead a full life.”


You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

  • Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
  • Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
  • Access on-demand professional development resources that allow you to hone existing skills and learn new ones


Role summary: Joining a small team in Asia, you will be working independently on a variety of standardized and recurring under the direct supervision of more senior staff on complex projects, analyses, and tasks. Core responsibilities are the production of presentation materials that support sales and client servicing, including current and prospective clients and intermediaries. You will be required to collate data and leverage and market knowledge to produce accurate material against a variety of deadlines. You will also be involved in and may be required to lead projects including product & client campaign launches, system upgrades and process/automation improvements.


Primary responsibilities/essential functions:

  • Fulfills orders for presentations and pitch materials
    • Bespoke layout and content often with tight deadlines
    • Edits and updates new data and content in presentation materials by gathering data from various industry-related online sources, proprietary systems and/or subject matter experts (SMEs).
    • Reviews materials for accuracy. Escalates inaccuracies to the appropriate department.
    • Coordinates the proofreading of materials by another team member or proofreads another team member’s materials to comply with compliance and quality assurance standards set by the department manager.
    • Proactively liaises with other teams and internal stakeholders to ensure accurate collation and completion of material.
  • Leads and participates cross group projects and becomes an SME for the team where appropriate
  • Industralise and make fit for purpose raw data excels and charts for mass market consumption
    • Formatting data, creating multilingual charts, and potentially suggesting better design layouts for published content to be easily produced in multiple languages
    • Collaborates with Marketing, Data Results, or the supporting Investment functions to translate raw data, charts, and research into practical and easy to use content
    • Recommends and designs the layout for the content.
  • Assist with department workflow
    • Communicates delivery dates to team members. Escalates task or timing issues to manager, as necessary.
    • Monitors incoming presentation orders in Salesforce
  • Identifies and recommends material production process improvements
    • Documents and proactively reviews the material production process to identify potential ways to streamline processes
    • Recommends process enhancements to manager
  • Maintains and applies knowledge of the presentation materials and regulations to ensure they are compliant
    • Maintains up-to-date knowledge of presentation materials and data resources through interactions with various SMEs.
    • Stays abreast of industry concepts and regulations
    • Applies knowledge of the content approval process and industry standards in routing the document for internal review and approval, updating the document, and filing the final document
  • Performs additional responsibilities voluntarily and/or assigned.




  • Able to proactively collaborate, develop and maintain relationships with internal associates and external parties
  • Sound understanding of relevant financial products and ability to apply it work assignments
  • Effective written and oral communication skills with a diverse group of associates and senior business leaders
  • Strong desktop publishing ideally with some design experience
  • Able to prioritise assigned work and complete in a timely manner
  • Able to lead and manage projects across multiple teams and display sound judgment in resolving matters of moderate complexity
  • Can-do attitude and quick learner with a high attention to detail
  • Able to multi-task in a dynamic and deadline driven environment
  • Able to work under pressure and flexible to adapt daily workflow, setting priorities according to business needs



Core requirements:

  • At least 2-3 years of industry experience
  • Excellent knowledge and skills of MS PowerPoint, MS Word, MS Excel in production environment. Knowing Adobe InDesign is a plus.
  • Must have relevant project management skills
  • Must be fluent in English and Cantonese (written and spoken)
  • Main applications at Capital Group: Microsoft Office, Salesforce, Coric, Tableau, Seismic.


“I can apply in less than 4 minutes.”


You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.


“I can learn more about Capital Group.” 


At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 7,800 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Glassdoor, FairyGodBoss, DiversityJobs and Instagram.


We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. 

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