Network/Technology Engineer

Date: Apr 6, 2021

Location: Irvine, CA, US, 92618

Company: Capital Group

Req ID: 39069 

Location: Irvine, CA 

Other location(s): Los Angeles (CA); San Antonio (TX) 

Relocation benefits offered: No 

Travel required: b. Up to 50% 

 

“I can be myself at work.”

 

You define yourself by more than just a job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions and your take on the world  ̶  everything that makes you unique. We’re working hard to advance diversity, equity and inclusion in our organization and our communities because we know that what makes us different makes us better.

 

We want you to feel a strong sense of belonging. We value and welcome your experiences, ideas and identity. Over 40 employee resource groups unite our people and help to develop our collective empathy through unfiltered conversations about race, ethnicity, gender, gender identity, sexual orientation, faith, disabilities, mental health and so much more.

 

“I can influence my income.”

 

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will be the equivalent of 15% of your annual pay (including bonuses).

 

“I can lead a full life.”

 

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

  • Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
  • Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
  • Access on-demand professional development resources that allow you to hone existing skills and learn new ones

 

COVID-19 HIRING: Our recruiting and onboarding activities are virtual during the pandemic and we’ve transitioned to a work-from-home environment until further notice. We are offering generous work-from-home benefits to improve our associate’s ability to work remotely.

 

“I can succeed as a Technology Engineer at Capital Group.”

 

The End User Computing Technology Engineer III will be responsible for the design, integration, implementation, and operational support of enterprise end user productivity systems and related applications.

We are looking for a high performing Technology Engineer to support the corporate strategy for end user computing. You should have deep understanding of the desktop and mobile landscape. As a member of the End User Computing Engineering team, you are instrumental in supporting solution development to improve end user productivity.

 

“I am the person Capital Group is looking for.”


Responsibilities:
• Support technology strategy ensuring alignment with business objectives
• Actively support assigned product portfolios ensuring alignment to established road maps
• Participate in the planning, execution, and operational support development to deliver expected business outcomes
• Proactively support and operate solutions and take measures to enhance processes and improve service delivery
• Participate in the developing, implementing, and ensuring adherence to policies, standards, procedures, methodology

Ideal candidate should have:
• A strong service orientation with a can-do attitude, adaptive to change with a real passion for the End User Computing technology space
• Demonstrated systems engineering mindset with the ability to apply a systematic approach to problem solving, driven by data, and understanding tradeoffs
• Demonstrated experience in elements of rigor, design, operational oversight, and accountability for products owned and operated
• Knowledge of End User Computing technologies:
o End user operating environments (Windows, MacOS, mobile)
o Productivity tools (Office 365)
o Systems management tools (SCCM, JAMF, Workspace ONE, Intune)
o Desktop Visualization (VMware Horizon, Hyper-V, Citrix)
o Endpoint Protection (SEP, Defender, Tanium)
• Demonstrated experience in the following technologies:
o Programming/Scripting/Database tools (PowerShell, Visual Basic, MS SQL, or others)
o Networking (Communication protocols, routing, subnet masking, ports, DHCP, DNS, firewalls, proxy, virtual networks)
• Supportive knowledge of concepts, procedures, and techniques for using and supporting End User Computing devices in an enterprise environment:
o Technology product lifecycle management
o Root cause analysis and data correlation analysis
o Vendor management
o Service management (incident/problem/change)


Qualifications:
• 4+ years of experience in End User Computing engineering with some operational support
• A four-year degree is preferred
• Experience in the financial industry is desired

 

“I can apply in less than 4 minutes.”

 

You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.

 

“I can learn more about Capital Group.” 

 

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 7,800 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Glassdoor, FairyGodBoss, DiversityJobs and Instagram.

 

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. 

 

#BlackIsTech


Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles

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