Senior Program Manager

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Date: Mar 22, 2019

Location: Irvine, CA, US, 92618

Company: Capital Group

Req ID:  29382
Experience Level: Manager 
Other Location(s): Los Angeles (CA)  
Relocation offered: Yes
Travel required: a. Up to 25%

Come grow with us

At Capital Group, how we work is defined by shared values that include absolute integrity, respect and collaboration. But it’s more than that. It’s smart and highly driven people united in purpose to serve our investors and one another.

Bring your energy and unique perspective to Capital and you’ll have the opportunity to grow with us professionally, personally, and financially. You’ll be part of a team that genuinely cares about helping you succeed. You’ll work alongside talented colleagues, many of whom build long careers while progressing through multiple roles, establishing lifelong friendships and making a difference in our communities. In return for your contributions, you’ll receive premier compensation and benefits, and a company-funded retirement plan that ranks among the most generous.

Under limited direction, the Senior Program Manager will drive delivery of Capital Group’s most critical business & technology initiatives.  Expected to lead with an influential point of view.  Area of focus will include a range of projects from the Technology Service & Operations group, Investment Operations, Global Business Services, and American Funds Service Group – inclusive of both business and technology efforts.  Will lead a team consisting of a mix of project managers, senior project analysts, project analysts/associates and subcontractors to accomplish this work.  Requires strong communication skills, ability to influence senior leaders, and an ability to apply and lead flexible delivery models to execute the work.



  • Work with HR Leadership Team to help define a clear set of programs and initiatives to achieve our HR strategic priorities; contribute a point of view to help shape the discussion
  • Bring a strong change management perspective to the discussion, assisting the HR Leadership team in evaluating how to gain acceptance and adoption of our initiatives across a wide range of business partners
  • Work closely with business and technology leaders to define flexible delivery approaches for our work; emphasize methods that reward rapid iteration and frequent value delivery
  • Ensure clear executive support/championship exists for our initiatives, effective prioritization is being applied, and key accountabilities are understood and adopted; drive expectations management
  • Ensure acceptance and adoption of the changes being caused by assigned projects/programs; drive change management and business readiness
  • Coach team members through a matrix environment; provide guidance and leadership to project managers, senior project analysts, project analysts, and project associates
  • Lead teams in organizing the work; apply the right level of critical path analysis, work planning, etc
  • Clearly communicate the objectives of the initiative, how they will be accomplished, and be able to pivot in the moment with senior leaders to dynamically change course; lead the group through the work



  • Bachelor’s Degree; advanced degree (particularly MBA) is a plus
  • Minimum 10 years of project/program management experience leading cross-functional initiatives
  • Proven success with strategic and/or operational project delivery experience (business strategy, process improvement, change management, etc.)
  • Ability to apply and lead flexible delivery models to execute the work
  • Collaborate with IT and business leaders to ensure delivery execution
  • Experience in leading an organization through change
  • Strong communicator with proven ability to influence senior leaders


Company Overview:
Founded in 1931, Capital Group is one of the world’s largest and most trusted investment management companies and home to the American Funds. We manage more than US$1.7 trillion in assets, and our 7,500 associates make our clients their first priority every day. When we do our job right, millions of investors around the world fulfill their dreams and financial goals, from home ownership and higher education, to a comfortable retirement. Our long-term investment results and outstanding service set us apart from our competitors, while our workplace sets us apart from other employers. 


We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. 

Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles