Strategic Sourcing Manager - Business Process Outsourcing & Third Party Labor

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Date: Jun 29, 2019

Location: Irvine, CA, US, 92618

Company: Capital Group

Req ID:  29629
Experience Level: Manager 
Other Location(s): N/A  
Relocation offered: Yes
Travel required: None

Come grow with us

At Capital Group, how we work is defined by shared values that include absolute integrity, respect and collaboration. But it’s more than that. It’s smart and highly driven people united in purpose to serve our investors and one another.

Bring your energy and unique perspective to Capital and you’ll have the opportunity to grow with us professionally, personally, and financially. You’ll be part of a team that genuinely cares about helping you succeed. You’ll work alongside talented colleagues, many of whom build long careers while progressing through multiple roles, establishing lifelong friendships and making a difference in our communities. In return for your contributions, you’ll receive premier compensation and benefits, and a company-funded retirement plan that ranks among the most generous.

Strategic Sourcing and Procurement (SS&P) is a global function which partners with Capital Group business units to provide a variety of services that support the enterprise mission and business strategies.  Operating primarily in North America, core functions include strategic sourcing (includes multiple spend categories), procurement operations, contingent labor management and business management.  Together, these services ensure third party spend and supplier relationships are actively managed to deliver optimal business results.  


As a Strategic Sourcing Manager based in Irvine, you will play a critical role in establishing and executing enterprise wide sourcing strategies for external labor requirements and any Business Process Outsourcing (BPO) activities that support business partner and enterprise-wide priorities. You will be responsible for managing business partner relationships and serve as a primary contact for strategic sourcing related activities related to non-associate technology and business process outsourcing. You will also lead a team of associates responsible for supporting the execution of the strategies as well as the day-today support of our business partners needs relative to external labor and business process outsourcing. Additionally, as a member of the SS&P senior management team, you will have broad responsibilities for setting goals and objectives for the department as well as long-term, strategic planning and direct involvement in the performance management process for associates.



  • Develop and execute sourcing strategies for external labor and BPO activities from both the enterprise-wide perspective for Capital Group in addition to, business or functional specific requirements for these categories
  • Works closely with Business Partner contacts to ensure that sourcing/procurement/contracting needs of business units are being met; proactively manage Business Partner relationships by initiating open communication and collaborating to understand strategic sourcing objectives
  • Manages strategic sourcing teams through execution of end-to-end sourcing, contracting, contract management, and supplier management processes including advising team on project planning, sourcing strategies, negotiation tactics and participating in negotiations of large or more complex engagements
  • Manages key relationships with strategic suppliers and proactively engage suppliers to ensure initial and on-going objectives are met; defines key performance indicators, service level agreements, defines key performance indicators and holds suppliers accountable
  • Serves as an escalation point on vendor issues and guides and supports staff in owning supplier relationships


  • 8+ years of strategic sourcing experience (including 2-3 years in a management function) and/or relevant operational or consulting experience in financial services industry
  • Experience in organizational transformation and capability building and managing project teams in a matrixed environment
  • Demonstrates ability to influence senior business leaders on strategic business matters
  • Demonstrates intellectual curiosity, analytical, and problem solving skills in areas of high complexity, ambiguity and diversity
  • Demonstrates ability to lead and manage complex projects of significant scope across the organization
  • Demonstrates ability to collaborate and develop/maintain working relationships inside and outside the organization to enable effective completion of business objectives
  • A degree in Supply Chain, Finance, Business Administration and Professional Sourcing Certification strongly desired



Company Overview:
Founded in 1931, Capital Group is one of the world’s largest and most trusted investment management companies and home to the American Funds. We manage more than US$1.7 trillion in assets, and our 7,500 associates make our clients their first priority every day. When we do our job right, millions of investors around the world fulfill their dreams and financial goals, from home ownership and higher education, to a comfortable retirement. Our long-term investment results and outstanding service set us apart from our competitors, while our workplace sets us apart from other employers. 


We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. 

Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles

Job Segment: Consulting, Strategic Planning, Performance Management, Technology, Strategy, Human Resources