Technology Engineer

Date: Sep 10, 2022

Location: Irvine, CA, US, 92618

Company: Capital Group

Req ID: 54542 

Location: Irvine

Other location(s): Irvine (CA) 

 

“I can be myself at work.”

 

You define yourself by more than just a job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions and your take on the world  ̶  everything that makes you unique. We’re working hard to advance diversity, equity and inclusion in our organization and our communities because we know that what makes us different makes us better.

 

We want you to feel a strong sense of belonging. We value and welcome your experiences, ideas and identity. Over 40 employee resource groups unite our people and help to develop our collective empathy through unfiltered conversations about race, ethnicity, gender, gender identity, sexual orientation, faith, disabilities, mental health and so much more.

 

“I can influence my income.”

 

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will be the equivalent of 15% of your annual pay (including bonuses).

 

“I can lead a full life.”

 

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

  • Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
  • Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
  • Access on-demand professional development resources that allow you to hone existing skills and learn new ones

 

NOTE: We value flexibility and have a menu of options for our associates to leverage to help set up their work-life balance.  Our associates enjoy a hybrid approach with three days in the office on a weekly basis. We encourage you to discuss the specific guidelines for your role throughout your interview process.

 

"I can succeed as a Technology Engineer at Capital Group."

 

The End User Computing Technology Engineer, under general supervision, will be responsible for direct contributions to the stability, integrity, and smooth operational support of the end user platforms, including hardware, OS and core applications.

 

We are looking for a high performing Technology Engineer to assist in the engineering and support of technologies that create and manage end users’ computing equipment and software.  You should have general understanding of the Windows, MacOS and Mobile OSes and some familiarity with the related support infrastructure.  As a member of the End User Computing Engineering team, you are instrumental in supporting day-to-day operations to improve end user productivity including various levels of problem-solving. As a member of the team, you will:

  • Assist with support of technical product(s) that align to tech roadmaps and CG business strategy
  • Contribute to planning, execution, and operational support to deliver expected business outcomes
  • Proactively assist in supporting and managing solutions, using metrics to enhance processes and improve service delivery
  • Maintain and manage engineering test equipment and inventory.
  • Participate in developing, implementing, and ensuring adherence to policies, standards, procedures, and methodologies
     

"I am the person Capital Group is looking for."

 

  • You have a bachelor’s degree in Computer Science, Engineering or a related technical field
  • You have at least 3 years’ experience in End User Computing with strong operational support
  • You have a solid understanding of systems engineering with the ability to adopt/apply a systematic approach to problem solving, driven by data, and understanding variables
  • You have a strong service orientation with a can-do attitude, adaptive to change with a real passion for the End User Computing technology space
  • You have a solid understanding of engineering rigor, design, operational oversight, and accountability for products owned and operated
  • You’re knowledgeable of concepts, procedures, and techniques for building and supporting End User Computing devices at scale in an enterprise
  • Your experience includes basic scripting/programming/application integration experience
  • You have strong knowledge of End User Computing technologies including:
    • End user operating environments (Windows, MacOS, mobile)
    • Productivity tools (Office 365)
    • Endpoint Protection and management (SCCM, CrowdStrike, Defender, Tanium)
    • Networking (TCPIP, DNS, DHCP, Routing, etc.)
  • Your skills include effective written and verbal communication

 

“I can apply in less than 4 minutes.”

 

You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.

 

“I can learn more about Capital Group.” 

 

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 7,800 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Glassdoor, FairyGodBoss, DiversityJobs and Instagram.

 

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. 

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