Data Analyst

Date: Oct 8, 2021

Location: London, GB

Company: Capital Group

Req ID: 42881 

Location: London

Other location(s): N/A 


“I can be myself at work.”


You define yourself by more than just a job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions and your take on the world  ̶  everything that makes you unique. We’re working hard to advance diversity, equity and inclusion in our organization and our communities because we know that what makes us different makes us better.


We want you to feel a strong sense of belonging. We value and welcome your experiences, ideas and identity. Over 40 employee resource groups unite our people and help to develop our collective empathy through unfiltered conversations about race, ethnicity, gender, gender identity, sexual orientation, faith, disabilities, mental health and so much more.


“I can influence my income.”


You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will be the equivalent of 15% of your annual pay (including bonuses).


“I can lead a full life.”


You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

  • Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
  • Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
  • Access on-demand professional development resources that allow you to hone existing skills and learn new ones


COVID-19 HIRING: Our recruiting and onboarding activities are virtual during the pandemic and we’ve transitioned to a work-from-home environment until further notice. We are offering generous work-from-home benefits to improve our associate’s ability to work remotely.


Role summary:  As a Data Analyst, you will be part of the broader Business Data Analytics and Tools team (BDAT) and will act as a subject matter expert of one or more applications, systems, or digital content areas. You will help ensure our systems are accurate, streamlined and effectively used by our associates. You will make recommendations on application, system or process enhancements to better meet business goals and objectives. The BDAT team work closely with vendor partners, technology, and data teams to support and enhance business processes with technology solutions. You will demonstrate an intermediate knowledge level in assigned area and work under the supervision of more senior staff on more complex projects and tasks.


Primary responsibilities / essential functions

  • Maintains and updates system data and content as requested. Audits data and content for accuracy, completeness, and quality control.
  • Configures settings and applications as necessary, working with business partners to gather and implement requirements.
  • Troubleshoots system issues and escalates as necessary. Works with others in BDAT, Information Technology (IT) and external vendors to resolve issues.
  • Maintains appropriate user access and processes new and existing user profile changes.
  • Develops and maintains process-related documentation as well as training materials and tip-sheets.
  • Trains new and existing users and acts as a subject matter expert and first point of contact for application questions or support requests.
  • Generates and maintains reports and data relating to system adoption, usage, and other metrics.
  • Participates in system enhancements, upgrades and testing. Gathers requirements for changes or enhancements from end-users. Considers and suggests system and process improvements.
  • Performs additional responsibilities as assigned.


Qualifications / Skills

  • Experience in delivering and using scalable technology solutions that are rich in data, content, and statistics, within a high-achieving and fast-paced organisation.
  • Experience using Seismic and/or Salesforce applications preferred.
  • Solid skills using JIRA, Confluence and Microsoft Office products.
  • Excellent oral and written communication skills with the ability to communicate clearly and effectively with colleagues at all levels.
  • Experience collaborating with cross-functional, globally dispersed teams.
  • Demonstrated strength in coordinating projects, prioritising work, and managing stakeholder expectations.
  • Methodical and detail orientated.
  • Proven ability to foster team camaraderie by proactively seeking opportunities to learn and assist other team members.


Capital Group are committed to be an equal opportunity employer. In Europe, we endeavour to make reasonable adjustments at any point along the recruitment process for candidates in need. Reach out to the recruiter in the first instance to discuss your needs. Any information you share will be treated sensitively, confidentially and in line with our data privacy policy available on our website.


“I can apply in less than 4 minutes.”


You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.


“I can learn more about Capital Group.” 


At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 7,800 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Glassdoor, FairyGodBoss, DiversityJobs and Instagram.


We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. 

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