Audience Manager

Date: Jan 14, 2022

Location: Los Angeles, CA, US, 90071

Company: Capital Group

Req ID: 45902 

Location: Los Angeles, CA 

Other location(s): Irvine (CA) 

Relocation benefits offered: No 

Travel required: None 


“I can be myself at work.”


You define yourself by more than just a job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions and your take on the world  ̶  everything that makes you unique. We’re working hard to advance diversity, equity and inclusion in our organization and our communities because we know that what makes us different makes us better.


We want you to feel a strong sense of belonging. We value and welcome your experiences, ideas and identity. Over 40 employee resource groups unite our people and help to develop our collective empathy through unfiltered conversations about race, ethnicity, gender, gender identity, sexual orientation, faith, disabilities, mental health and so much more.


“I can influence my income.”


You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will be the equivalent of 15% of your annual pay (including bonuses).


“I can lead a full life.”


You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

  • Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
  • Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
  • Access on-demand professional development resources that allow you to hone existing skills and learn new ones


COVID-19 HIRING: Our recruiting and onboarding activities are virtual during the pandemic and we’ve transitioned to a work-from-home environment until further notice. We are offering generous work-from-home benefits to improve our associate’s ability to work remotely.


As the Audience Manager, you are responsible for driving the marketing strategy for our retirement group segment. These clients represent the largest retirement plan clients in America (both defined contribution and defined benefit). With the retirement savings crisis in America, this role plays a noble role in helping the largest companies in America choose Capital Group’s investments and help give their employees access to our investment management, and ultimately given them better retirement paychecks.


This role is unique in our Marketing organization in that the person must navigate a high degree of complexity with stakeholders ranging from Sales, Product, Service and other Marketing areas that use the marketing materials this team creates. 


There couldn’t be a better time to join this team, as we’re making significant investments to grow this segment of our business with large efforts in our overall client experience, an enhanced digital strategy, data, CRM, and point of sale tools and automation. We’ve also seen significant progress with our marketing approach of late with 200+% increase in engagement with consultants and more than 400+% with plan sponsors. Clearly, our clients are taking notice.



 I am the person Capital Group is looking for.”

  • You are a marketing leader who builds and fosters diverse and inclusive teams; ensuring an environment where all associates can bring their true and best selves to work.
  • You have abundant experience in retirement plan marketing and direct experience in Marketing Strategy & Execution.
  • You are skilled in translating business problems into searing marketing insights, developing strategies and managing execution of projects including product launches, enhancements and extension/ongoing support for existing products as well as brand building marketing tactics.  
  • You have a deep understanding of the needs and preferences of institutional audiences, as well as a strong technical grounding in distinguishing characteristics of an organization’s institutional offering and services, to enable creation and deployment of effective marketing strategies that will differentiate Capital in the marketplace.
  • You are a proven leader with a track record of working with agile teams in developing and executing differentiated, break-through communications across multiple digital channels.
  • You are known for your ability to partner with external agencies, internal senior marketing and digital leaders to develop optimal of campaigns in line with annual and long-term business plans.


“I can apply in less than 4 minutes.”


You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.


“I can learn more about Capital Group.” 


At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 7,800 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Glassdoor, FairyGodBoss, DiversityJobs and Instagram.


We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. 

Nearest Major Market: Los Angeles

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