Business Solution Design Senior Manager

Date: Jan 2, 2021

Location: Los Angeles, CA, US, 90071

Company: Capital Group

Req ID: 37062 

Location: Los Angeles, CA 

Other location(s): Irvine (CA) 

Relocation benefits offered: Yes 

Travel required: a. Up to 25% 


“I can be myself at work.”


You define yourself by more than just a job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions and your take on the world  ̶  everything that makes you unique. We’re working hard to advance diversity, equity and inclusion in our organization and our communities because we know that what makes us different makes us better.


We want you to feel a strong sense of belonging. We value and welcome your experiences, ideas and identity. Over 40 employee resource groups unite our people and help to develop our collective empathy through unfiltered conversations about race, ethnicity, gender, gender identity, sexual orientation, faith, disabilities, mental health and so much more.


“I can influence my income.”


You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will be the equivalent of 15% of your annual pay (including bonuses).


“I can lead a full life.”


You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

  • Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
  • Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
  • Access on-demand professional development resources that allow you to hone existing skills and learn new ones


COVID-19 HIRING: Our recruiting and onboarding activities are virtual during the pandemic and we’ve transitioned to a work-from-home environment until further notice. We are offering generous work-from-home benefits to improve our associate’s ability to work remotely.


“I can succeed as a Business Solution Design Senior Manager.” 


As a Business Solution Design Senior Manager, you will lead efforts to grow and evolve the capabilities of Investment Operations (IO).  You will engage with IO leaders to understand the strategic drivers of their business areas and of IO’s overall priorities, guide associates in root cause problem definition, and inspire your team to find optimal solutions to those problems.  You and your team will be responsible for enabling Capital Group’s ability to support new investment services, investment vehicles, asset types, and optimize current operational processes to achieve greater scale to support business growth.  You will provide business direction, with a keen focus on critical thinking in the development of the overall solutions your team delivers while ensuring quality execution.


You embrace ambiguity and thrive in environments where you step out of your comfort zone in order to open the door to innovation.  You’ll be responsible for managing a team. This will include coaching, mentoring, identifying stretch opportunities, assigning work, managing performance and further developing the team to find better ways to identify and solve operational business problems. You will foster a culture where associates feel valued, engaged, and able to connect their contributions to the broader strategic priorities.  


“I am the person Capital Group is looking for.”  


  • You have experience as a leader and have successfully managed complex projects in a matrixed environment, ideally in the investment management industry.
  • You have a deep curiosity and passion to understand complex operational problems and identify the root cause in order to arrive at high quality solutions.
  • You are adept at learning on the fly and are a progressive thinker with a passion for streamlining processes and leveraging relationships to navigate changes.
  • You take the time to create and maintain meaningful relationships. You’re a generous collaborator and a strong project manager. You’ve fine-tuned your communication style to influence a variety of personalities.
  • You’re a skilled problem solver who develops practical solutions, translates them into a work plan and influences key stakeholders in order to drive successful implementation.
  • You’re well-versed in the latest thinking on business problem solving methods - business analysis, process re-engineering, Agile principles, design thinking and project management.
  • You have a bachelor’s degree. 



“I can apply in less than 4 minutes.”


You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.


“I can learn more about Capital Group.” 


At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 7,800 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Glassdoor, FairyGodBoss, DiversityJobs and Instagram.


We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. 

Nearest Major Market: Los Angeles

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