Investment Group Operations Project Manager

Date: Jun 21, 2022

Location: Los Angeles, CA, US, 90071

Company: Capital Group

Req ID: 52504 

Location: Los Angeles

Other location(s): Los Angeles (CA); Los Angeles West (CA); New York (NY); San Francisco (CA) 


“I can be myself at work.”


You define yourself by more than just a job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions and your take on the world  ̶  everything that makes you unique. We’re working hard to advance diversity, equity and inclusion in our organization and our communities because we know that what makes us different makes us better.


We want you to feel a strong sense of belonging. We value and welcome your experiences, ideas and identity. Over 40 employee resource groups unite our people and help to develop our collective empathy through unfiltered conversations about race, ethnicity, gender, gender identity, sexual orientation, faith, disabilities, mental health and so much more.


“I can influence my income.”


You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will be the equivalent of 15% of your annual pay (including bonuses).


“I can lead a full life.”


You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

  • Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
  • Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
  • Access on-demand professional development resources that allow you to hone existing skills and learn new ones


Role summary: Demonstrates full knowledge in assigned area and is an experienced sole contributor. Manages the cycle for projects of varying complexity, including planning, organizing and implementing to ensure the successful completion of a project. Works independently to design and develop global programs for the Investment Group Assistants (IGAs).  Leads and manages projects to implement and operationalize future internal policies, practices and technology changes that directly impact the IGAs.


Primary responsibilities/essential functions:

  • Leads and manages projects ranging in size and complexity.
    • Facilitates conversations with the Investment Group to understand and recommend appropriate approach to business challenges.
    • Creates and manages project documentation, coordination of communication, requirements gathering, deployment and implementation.
    • Performs process analysis and formulates recommendations.
    • Executes multiple projects while managing shifting business priorities.
  • Conducts business problem analysis, scope definition, and process analysis.
    • Analyzes information and requests ensuring scope, objective and requirements are clear.
    • Researches, gathers, assimilate and documents data for potential projects.
    • Documents or clearly articulates complex problems to senior managers.
    • Communicates findings of analysis to help the business with decision making and proposal process.
    • Makes informed decisions on business strategy, gaps, improvement opportunities and priority and scope of project.
  • Contributes to project office and change management team.
    • Provides input into business unit’s initiatives, department skill development, and resource allocation/utilization planning efforts.
    • Provides thought leadership to assist the business in defining or refining business processes and leveraging technology.
  • May create and lead project and change management efforts to maximize the administrative and operational support provided to the Investment Group.
    • Prepares for future technological enhancements affecting the Investment Group and oversees the partnership to design and implement project and change management programs for IGAs to mitigate workflow disruption and maximize output and support.



  • Demonstrates initiative by identifying issues and recommending solutions.
  • Demonstrates sound judgment in resolving matters of high complexity.
  • Demonstrates intellectual curiosity and analytical skills in areas of high complexity.
  • Demonstrates effective written and oral communication skills with team members and managers.
  • Demonstrates ability to collaborate and develop/maintain relationships within Capital.
  • Demonstrates ability to plan processes and work for a group or team to assure work is completed in a timely manner.
  • Demonstrates strong ability to lead and manage projects.
  • Demonstrates in-depth knowledge of investment group business drivers and department business plans for coverage areas. Exhibits knowledge in current and possible future policies, practices, trends, technology and information affecting the department/business area.




“I can apply in less than 4 minutes.”


You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.


“I can learn more about Capital Group.” 


At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 7,800 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Glassdoor, FairyGodBoss, DiversityJobs and Instagram.


We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. 


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