PCS Business Operations Specialist

Date: Feb 23, 2021

Location: Los Angeles, CA, US, 90071

Company: Capital Group

Req ID: 39103 

Location: Los Angeles, CA 

Other location(s): Los Angeles (CA) 

Relocation benefits offered: No 

Travel required: None 


“I can be myself at work.”


You define yourself by more than just a job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions and your take on the world  ̶  everything that makes you unique. We’re working hard to advance diversity, equity and inclusion in our organization and our communities because we know that what makes us different makes us better.


We want you to feel a strong sense of belonging. We value and welcome your experiences, ideas and identity. Over 40 employee resource groups unite our people and help to develop our collective empathy through unfiltered conversations about race, ethnicity, gender, gender identity, sexual orientation, faith, disabilities, mental health and so much more.


“I can influence my income.”


You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will be the equivalent of 15% of your annual pay (including bonuses).


“I can lead a full life.”


You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

  • Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
  • Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
  • Access on-demand professional development resources that allow you to hone existing skills and learn new ones


COVID-19 HIRING: Our recruiting and onboarding activities are virtual during the pandemic and we’ve transitioned to a work-from-home environment until further notice. We are offering generous work-from-home benefits to improve our associate’s ability to work remotely.


“I can succeed as a PCS Business Operations Specialist at Capital Group.”


As one of our PCS Business Operations Specialist, you will demonstrate in-depth knowledge in assigned areas and is an experience sole contributor. You will play a critical role as a subject matter expert for one or more applications, systems or web content areas to ensure systems are accurate, streamlined and effectively used by associates. You will be a self-starter who applies a high degree or rigor, organization and discipline to get things done.


I am the person Capital Group is looking for.”


  • To thrive in this role, you will proactively review business processes to identify risk, assure best practices and align with current business needs
  • You’ll join a team focused on conducting internal audits and present findings and observations to business committees
  • You will provide PCS business support of business as usual and development of new or enhancements to PCS and vendor applications
  • You will gather and analyze the necessary business requirements from appropriate business areas
  • You will partner and coordinate between business and IT groups
  • You will participate with the planning, coordination and implementation of system enhancements, releases and other projects
  • You will act as a business systems expert and resource to provide onboarding and ongoing education to various business users for PCS applications
  • Your background includes experiences when you’ve provided data analysis
  • You have knowledge of Wealth management business
  • You’ve manipulated large amounts of data to solve strategic, tactical, structured and unstructured business problems.
  • You are proficient in MS Office and SQL
  • You will have knowledge of Salesforce, Appian or other Business Process Management tools


“I can apply in less than 4 minutes.”


You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.


“I can learn more about Capital Group.” 


At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 7,800 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Glassdoor, FairyGodBoss, DiversityJobs and Instagram.


We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. 

Nearest Major Market: Los Angeles

Job Segment: Social Media, SQL, Database, Data Analyst, Marketing, Technology, Data