Product Manager - Investment Services

Req ID:  30028
Experience Level: Professional 
Other Location(s): Los Angeles (CA)  
Relocation offered: Yes
Travel required: a. Up to 25%

Come grow with us

At Capital Group, how we work is defined by shared values that include absolute integrity, respect and collaboration. But it’s more than that. It’s smart and highly driven people united in purpose to serve our investors and one another.

Bring your energy and unique perspective to Capital and you’ll have the opportunity to grow with us professionally, personally, and financially. You’ll be part of a team that genuinely cares about helping you succeed. You’ll work alongside talented colleagues, many of whom build long careers while progressing through multiple roles, establishing lifelong friendships and making a difference in our communities. In return for your contributions, you’ll receive premier compensation and benefits, and a company-funded retirement plan that ranks among the most generous.

The Investment Services (IS) Wealth Management team is responsible for retail product management at Capital Group. Its mission is to develop and manage strategies and solutions that align with the needs of Capital Group’s target clients.  The team is responsible for both managing and growing the existing product portfolio and recommending new products and services in support of broader strategic business objectives. 

As a Product Manager, you will serve as a key member of the Investment Services Wealth Management product management team at Capital Group, aligning customer needs with the long-term value of the product(s). The primary responsibilities for this product role will include supporting our existing Education Savings suite (529 and ABLE), individual retirement (traditional IRA and Roth) and advisory solutions (F2 Direct at Fund). The successful candidate will lead:

• Product strategy and planning
• Product development and implementation
• Product-related distribution support and adoption

Primary Responsibilities/Essential Functions: 
Under general direction, works as a first-level manager. Manages a comprehensive strategy and roadmap for product(s) or offering component(s). Ensures that products are appropriately positioned and that the product strategy is effectively executed.

• Creates, manages and executes product level business plans and business cases. 
• Contribute to the design and development of product strategies and services, specifically Education Savings and Traditional IRA/Roth IRA.
• Identifies and develops product initiatives to address product gaps.
• Analyze and monitor product performance. 
  • Serve as a subject matt expert for both internal and external audiences
  • Identify industry and product trends, related specifically to each product line and make recommendations in order to align with a strategic roadmap.
  • Assimilate voice of customer and voice of business feedback. 
• Influence product direction by recommending forward-looking strategies; considering CG priorities, market trends, and competing project/programs. 
• Oversight to ensure product information is accurately represented through all collateral, including training documents, literature, digital properties, etc.
• Manage a team of associates within IS. 
  • Manages the performance and development of each team member.
  • Participates in the interview and selection of new associates.
  • Recommends salary increases, transfers, and promotions for staff.
• May work with Senior Manager to select, develop and maintain an effective team. This includes: 
  • Managing the environment. 
  • Model appropriate communication, decision making, and interaction skills.
• May manage on-going relationships with key external partners and vendors, including functional teams, establishing accountability and clear lines of communication; ensures alignment of activity with CG strategy. 
• Partner with various departments of our organization, primarily Marketing, Sales and Distribution, and Account Servicing in various forums to better understand customer needs and market feedback.
• Demonstrate fluency with Product Management methodology and apply to our existing products within IS. 

Core Requirements:

• Knowledge of Capital Group’s business and ability to apply this to work assignments
• Product management experience and strong organizational skills
• Industry expertise related to current industry trends and competitor landscape
• Knowledge of the education savings, individual retirement and advisory solutions landscape
• Adaptability depending on the needs of the business and overall Investment Services

Experience Requirements: 

• Product expertise: 3-5 years education savings and IRA-related industry knowledge
• Current sales experience or in-field support, specific to education savings and retirement
• Series 6 and 63 licensing 
• Bachelor’s Degree Required 

Company Overview:
Founded in 1931, Capital Group is one of the world’s largest and most trusted investment management companies and home to the American Funds. We manage more than US$1.7 trillion in assets, and our 7,500 associates make our clients their first priority every day. When we do our job right, millions of investors around the world fulfill their dreams and financial goals, from home ownership and higher education, to a comfortable retirement. Our long-term investment results and outstanding service set us apart from our competitors, while our workplace sets us apart from other employers. 
 

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.