Senior Human Resources Generalist

Date: Mar 8, 2019

Location: Los Angeles, CA, US, 90071

Company: Capital Group

Req ID:  28521
Experience Level: Professional 
Other Location(s): N/A   

Come grow with us

At Capital Group, how we work is defined by shared values that include absolute integrity, respect and collaboration. But it’s more than that. It’s smart and highly driven people united in purpose to serve our investors and one another.

Bring your energy and unique perspective to Capital and you’ll have the opportunity to grow with us professionally, personally, and financially. You’ll be part of a team that genuinely cares about helping you succeed. You’ll work alongside talented colleagues, many of whom build long careers while progressing through multiple roles, establishing lifelong friendships and making a difference in our communities. In return for your contributions, you’ll receive premier compensation and benefits, and a company-funded retirement plan that ranks among the most generous.


Capital Group’s Human Resources organization drives the people dimension of our business strategy. We have over 200 Human Resources associates around the world and we work collectively to evolve our culture, strengthen our organization, engage our associates, and drive superior service.
As a Senior Human Resources Generalist based in our Los Angeles office, you will be a key member of the Human Resources (HR) team supporting Capital Group’s Global Investment Operations group.  You will partner with the HR team and business leaders to effectively manage the ‘people component’ of Capital Group’s business strategy, particularly focusing on the attraction, development, and retention of our associates. 
•Acts as a member of the Investment Operations (IO) HR team to support the 850+ Investment Operations associates and leaders 
•Diagnosing and resolving associate relations matters
•Analyzes and conducts fact-finding and investigations, recommends the appropriate action and leads issue resolution. 
•Acts as a liaison with the management teams and in collaboration with other internal specialist groups (e.g. benefits, legal, etc.)
•Supporting the efforts related to our performance management cycles including participation in calibration meetings and preparation of compensation recommendations
•Facilitates HR programs such as training and team effectiveness sessions, and HR or site specific meetings and events
•Serves as a subject matter expert on Human Resources policies, processes and tools; partners with specialist teams as needed
•Preparing regular and ad hoc reports on various HR metrics, creating data visualizations for a diverse audience and identifying actionable insights through data analysis
•Serves as point of contact for recruiting and supporting the successful on-boarding of new associates, as applicable 
•Other special projects aimed at advancing the talent goals of the business
•4+ years of progressive HR experience 
•Demonstrated knowledge of and expertise in Human Resources processes and policies, external best practices and legal compliance
•Experience identifying and addressing complex performance management and other employee relations issues
•Effective written and verbal communication skills with diverse group of associates and senior business leaders
•Ability to balance multiple priorities in a fast-paced environment and strong attention to detail
•SuccessFactors and/or SAP experience is a plus
•Bachelor’s degree required


Company Overview:
Founded in 1931, Capital Group is one of the world’s largest and most trusted investment management companies and home to the American Funds. We manage more than US$1.7 trillion in assets, and our 7,500 associates make our clients their first priority every day. When we do our job right, millions of investors around the world fulfill their dreams and financial goals, from home ownership and higher education, to a comfortable retirement. Our long-term investment results and outstanding service set us apart from our competitors, while our workplace sets us apart from other employers. 
We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. 

Nearest Major Market: Los Angeles

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