Solutions Engineering Manager

Date: Jun 23, 2022

Location: Los Angeles, CA, US, 90071

Company: Capital Group

Req ID: 50741 

Location: Los Angeles

Other location(s): Irvine (CA); Los Angeles (CA) 

 

“I can be myself at work.”

 

You define yourself by more than just a job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions and your take on the world  ̶  everything that makes you unique. We’re working hard to advance diversity, equity and inclusion in our organization and our communities because we know that what makes us different makes us better.

 

We want you to feel a strong sense of belonging. We value and welcome your experiences, ideas and identity. Over 40 employee resource groups unite our people and help to develop our collective empathy through unfiltered conversations about race, ethnicity, gender, gender identity, sexual orientation, faith, disabilities, mental health and so much more.

 

“I can influence my income.”

 

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will be the equivalent of 15% of your annual pay (including bonuses).

 

“I can lead a full life.”

 

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

  • Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
  • Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
  • Access on-demand professional development resources that allow you to hone existing skills and learn new ones

 

Our recruiting process is 100% virtual, which should help with the logistics of your candidate journey. We have transitioned to a hybrid work model, which means our associates are working from home the majority of the time, and coming into the office 20% of the month. You will work directly with your manager to decide what that looks like for you.

 

Solutions Engineering Manager

 

“I can succeed as a Solutions Engineering Manager at Capital Group.”

 

As a Solutions Engineering Manager, you will manage and lead a team of engineers that support vendor products, build custom products, and integrate services within Private Client Services, the private wealth management division of Capital Group, focusing on Marketing, Sales, and Client Servicing. From SaaS and packaged software to custom technology products and services, you ensure the right solution for the business problem, address challenges at their core, and deliver an impeccable client experience. You will be supporting PCS front office needs from idea generation to solutions across digital client/advisor portals, digital analytics, CRM, Sales Enablement, Campaigns, and Event Management. You’ll play a key role in championing user-centered design within the organization and building relationships between key teams to deliver an impeccable experience for our clients, advisors, and users. You are a leader and an avid team player with a high level of curiosity that enjoys looking for solutions to challenging business problems and leading successful cross-functional teams.

 

“This role will be responsible for.”

 

  • You will help build competitive advantages by applying data and technology by leading a team of solution engineers and partnering with several product/technology vendors that cross over data, applications, integrations, services, and business processes.
  • Your work will span the product lifecycle, from identifying user needs, developing strategy and the business case, gaining internal investments, defining the experiences, and ensuring successful execution of new and ongoing capabilities.
  • You will collaborate with business partners, technology, and vendor partners to turn ideas into roadmaps and implement products with high quality and user satisfaction to achieve desired business outcomes while effectively managing scope, schedule, risk, and cost for overall delivery.
  • You lead with care and empathy-building deep trusting relationships with your associates.
  • You will develop insights from objectives, key results (OKRs), and key performance indicators (KPIs) to help drive team activities and performance and make embracing metrics part of your team culture.

 

I am the person Capital Group is looking for.”

 

  • You have a bachelor’s degree in Computer Science, Engineering, or a related technical field.
  • You have 10+ years of solution delivery experience: formulated product roadmaps, analyze, design, develop, test, and deploy packaged, cloud-based, and custom applications.
  • You have technology vendor management experience and are a leader in software engineering best practices and DevOps. You have demonstrated a strong ability to troubleshoot, learn new technologies, and communicate with business stakeholders.
  • You have at least 3+ years of people management experience acting as a player/coach. You create high standards of excellence and set an example for others to follow, and you bring energy and enthusiasm to the environment. You build a genuine relationship and lead with care, and you actively engage, motivate and coach your team to meet business goals.
  • You have asset management experience. Wealth management is preferred.
  • You have prior experience with Web Stack Technologies (HTML 5, CSS 3, JavaScript, React JS/Angular JS, PHP, Python, Ruby, Node.js), REST API services, SQL, CRM (Salesforce, SAP)
  • You have experience with the following will be considered a plus: Cloud Computing (AWS, Azure, GCP), Wireframing and Prototyping (Familiarity with one of the tools – Sketch, Adobe InVision, Figma, Adobe XD, etc.), Integration/ETC technologies (SSIS, Informatica, etc.).

 

“I can apply in less than 4 minutes.”

 

You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.

 

“I can learn more about Capital Group.” 

 

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 7,800 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Glassdoor, FairyGodBoss, DiversityJobs and Instagram.

 

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. 

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