Client Relationship Associate

Date: Sep 1, 2022

Location: Chicago, IL, US, 60606

Company: Capital Group

Req ID: 54593 

Location: Chicago, IL 

Other location(s): Chicago (IL) 

Relocation benefits offered: Yes 

Travel required: None 


“I can be myself at work.”


You define yourself by more than just a job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions and your take on the world  ̶  everything that makes you unique. We’re working hard to advance diversity, equity and inclusion in our organization and our communities because we know that what makes us different makes us better.


We want you to feel a strong sense of belonging. We value and welcome your experiences, ideas and identity. Over 40 employee resource groups unite our people and help to develop our collective empathy through unfiltered conversations about race, ethnicity, gender, gender identity, sexual orientation, faith, disabilities, mental health and so much more.


“I can influence my income.”


You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will be the equivalent of 15% of your annual pay (including bonuses).


“I can lead a full life.”


You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.


  • Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
  • Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
  • Access on-demand professional development resources that allow you to hone existing skills and learn new ones


NOTE - We value flexibility and have a menu of options for our associates to leverage to help set up their work-life balance.  Our associates enjoy a hybrid approach with three days in the office on a weekly basis. We encourage you to discuss the specific guidelines for your role throughout your interview process.



“I can succeed as a Client Relationship Associate.”


As one of our Client Relationship Associates, you'll assist Financial Advisors by providing administrative support to our high-net-worth individuals, trusts, foundations, and endowments nationwide. You’ll provide personalized service for each client, while multitasking everything from handling calendars and expense reports to initiating client account openings and maintenance requests. Prior experience of providing customer service within a financial service sector and solid understanding of wealth management or trust business is ideal, since compliance with business processes and regulatory requirements is important for this role. Additionally, you enjoy working in a fast-paced environment, where critical thinking and effective teamwork are essential for success.



I am the right person Capital Group is looking for:


  • You have a foundational knowledge in administrative or account operations.
  • You have a passion for client facing responsibilities, including creating preparing presentations and correspondence.
  • You are never too busy for a conversation and strive to make the customer feel valued. Even if there several other items on your desk that day, you focus your attention on clients and what they need.
  • You enjoy handling detail orientated work with client accounts, including documentation and client notification.
  • You appreciate the sense of accomplishment achieved when you solve a problem using your good judgment.   
  • You have a curious nature and enjoy learning new things.    
  • Ideally, you will have a bachelor’s degree in business, finance, economics, or a relevant field of study.


“I can apply in less than 4 minutes.”


You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.


“I can learn more about Capital Group.” 


At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 7,800 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Glassdoor, FairyGodBoss, DiversityJobs and Instagram.


We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. 


Nearest Major Market: Chicago

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