Quality Management Analyst Summer Associate

Date: Feb 16, 2021

Location: San Antonio, TX, US, 78251

Company: Capital Group

Req ID: 38822 

Location: San Antonio, TX 

Other location(s): San Antonio (TX) 

Relocation benefits offered: Yes 

Travel required: None 


“I can be myself at work.”


You define yourself by more than just a job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions and your take on the world  ̶  everything that makes you unique. We’re working hard to advance diversity, equity and inclusion in our organization and our communities because we know that what makes us different makes us better.


We want you to feel a strong sense of belonging. We value and welcome your experiences, ideas and identity. Over 40 employee resource groups unite our people and help to develop our collective empathy through unfiltered conversations about race, ethnicity, gender, gender identity, sexual orientation, faith, disabilities, mental health and so much more.



“I can lead a full life.”

  • You’ll have countless development opportunities through our on-demand development system, 360 feedback and a dedicated support team.
  • You’ll cultivate meaningful relationships through opportunities to interact with our employee resource groups and community service events.
  • You’ll get exposure to global leadership through our speaker series.




COVID-19 HIRING: Our recruiting and onboarding activities are virtual during the pandemic and we’ve transitioned to a work-from-home environment until further notice. We are offering generous work-from-home benefits to improve our associate’s ability to work remotely.


“I can succeed as a Quality Management Summer Associate at Capital Group.”


As a Quality Management Summer Associate based in San Antonio, you will have a unique opportunity to be immersed into a critical role supporting the capture of quality metrics and analysis for shared services of the American Funds Service Group.


“I can do meaningful work.”

  • You’ll be working with a dynamic, small team to analyze and present quality metrics to stakeholders.
  • You’ll develop surveys and lead roundtable discussions to understand  voice of the customer
  • You’ll develop executive-level communications and presentations for the team.
  • You’ll have a meaningful project which will have an immediate impact on the business, such as creating data visualizations and making recommendations using key business trends and competitive insight


“I am the person Capital Group is looking for.”

  • You are currently pursuing a bachelor’s degree in sophomore or junior standing (computer science, finance, math or statistics a plus)
  • You have a cumulative GPA of 3.0 or above
  • You are a clear and thoughtful communicator.
  • You have research and analysis skills (exposure to Alteryx, SQL, Python, R, or Tableau a plus)
  • You have developed surveys or led group discussions.


“I can apply in less than 4 minutes.”


You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.


“I can learn more about Capital Group.” 


At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 7,800 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Glassdoor, FairyGodBoss, DiversityJobs and Instagram.


We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. 

Nearest Major Market: San Antonio

Job Segment: Social Media, SQL, Database, Computer Science, Marketing, Research, Technology