Consumer and Market Insights Project Manager

Date: Aug 10, 2022

Location: San Francisco, CA, US, 94101

Company: Capital Group

Req ID: 52581 

Location: San Francisco

Other location(s): New York (NY) 


“I can be myself at work.”


You define yourself by more than just a job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions and your take on the world  ̶  everything that makes you unique. We’re working hard to advance diversity, equity and inclusion in our organization and our communities because we know that what makes us different makes us better.


We want you to feel a strong sense of belonging. We value and welcome your experiences, ideas and identity. Over 40 employee resource groups unite our people and help to develop our collective empathy through unfiltered conversations about race, ethnicity, gender, gender identity, sexual orientation, faith, disabilities, mental health and so much more.


“I can influence my income.”


You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will be the equivalent of 15% of your annual pay (including bonuses).


“I can lead a full life.”


You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

  • Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
  • Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
  • Access on-demand professional development resources that allow you to hone existing skills and learn new ones


“I can succeed as the Global Investment Group, Senior Specialist at Capital Group.”

Our Insights & Analytics team is looking for an insight enthusiast to support our mission of improving people's lives through successful investing. You will be applying a range of market research techniques to the global consumer and market topics that directly influence investment decisions. You will be at the exciting intersection of research and application with significant autonomy in designing research solutions for meaningful business questions. You’ll be dedicated to the Investment Group but have a longer-term career path and development support from the fast growing Global Insights & Analytical function.  


You can develop and execute research projects that have impact on important investment decisions.

  • You can engage with analysts who research investment opportunities for Capital Group to define research solutions for their investment question. You will use research to expand Capital Group’s understanding about a segment or company investment opportunity, including end-consumer demand, shifting profiles/preferences, or product usage by designing research that clearly illustrates these opportunities. 


  • You can analyze the findings to create usable insights and can communicate and support the integration of these insights into a clear and concise overall evaluation.


  • You can share findings with the broader Investment Group by summarizing and posting/presenting what was learned, as appropriate.
  • You can contribute to the strength of the Customer Research & Insights team by maintaining strong functional connections, e.g., sharing best practices, remaining engaged in team meetings, and contributing to organizational projects.



“I am the person Capital Group is looking for.”

  • You will have an innate curiosity and passion to learn by exploring diverse questions and finding creative solutions to deliver research-based answers. 
  • You have a proven track record of exceeding goals; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment.
  • You have deep research method understanding including concept and product testing and requires varied methodologies as well as experience in questionnaire construction and methods for improving the number and accuracy of responses to surveys.
  • You have background in conducting research across the globe working on projects that support the US, Europe, and Asia.


  • You enjoy working hard and looks for challenges and havea bias for action over contemplation.  You can overcome resistance and take unpopular stands when necessary. 


  • You demonstrate an understanding of the basic statistical methods that are used to evaluate research data for validity (required sample sizes, significance), how to analyze data patterns for insights, and tools for manipulating and visualizing data (Excel, Tableau).


  • You demonstrate collaboration skills as you will be interacting with a wide variety of internal and external individuals and disciplines and must be able to partner to deliver solutions. You can quickly earn the respect and trust of the teams you support.
  • You demonstrate an ability to analyze the marketplace/competitive landscape, anticipate future consequences and trends and deliver for the business. You must be a strategic thinker and comfortable in dealing with the most senior management both in presenting proposals or bad news. 
  • You demonstrate very strong verbal, written and presentation skills. Ability to successfully communicate with partners across the globe.
  • You demonstrate effectiveness in leading/facilitating meetings with senior business leaders on broad topics
  • You have knowledge and experience using Google Analytics and Tableau.



“I can apply in less than 4 minutes.”


You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.


“I can learn more about Capital Group.” 


At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 7,800 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Glassdoor, FairyGodBoss, DiversityJobs and Instagram.


We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. 


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

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