Solutions Engineer

Date: Jun 18, 2022

Location: Singapore, SG

Company: Capital Group

Req ID: 49325 

Location: Singapore

Other location(s):  

 

“I can be myself at work.”

 

You define yourself by more than just a job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions and your take on the world  ̶  everything that makes you unique. We’re working hard to advance diversity, equity and inclusion in our organization and our communities because we know that what makes us different makes us better.

 

We want you to feel a strong sense of belonging. We value and welcome your experiences, ideas and identity. Over 40 employee resource groups unite our people and help to develop our collective empathy through unfiltered conversations about race, ethnicity, gender, gender identity, sexual orientation, faith, disabilities, mental health and so much more.

 

“I can influence my income.”

 

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will be the equivalent of 15% of your annual pay (including bonuses).

 

“I can lead a full life.”

 

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

  • Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
  • Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
  • Access on-demand professional development resources that allow you to hone existing skills and learn new ones

 

COVID-19 HIRING: Our recruiting and onboarding activities are virtual during the pandemic and we’ve transitioned to a work-from-home environment until further notice. We are offering generous work-from-home benefits to improve our associate’s ability to work remotely.

 

Solutions Engineer 

As a Solutions Engineer within the IT organization, you will help in product design and drive CRM solutions from ideation through development and delivery

The Europe and Asia Client Group (EACG) Technology team manages in-house and vendor products. As a Salesforce Solutions Engineer, you will be working closely with business analysts & other internal teams like Distribution, Insights & Analytics to understand requirements and recommend solutions. If you are looking to join a team that offers autonomy, working in a nurturing environment, and challenging problems, this might be the job for you!

 

Capital Group’s mission since 1931 has been to improve our customers’ lives through successful long-term investing. Looking to the future, we are growing our business in Europe and Asia by concentrating efforts on serving clients in partnership with the leading multinational financial firms, forming stronger partnerships with the largest and most sophisticated institutional clients, and a differentiated perspective to ESG investing.  The ideal candidate for this role will be passionate about our goal, driving growth in EACG through the application of modern products and services underpinned by a strong CRM foundation.

 

Based in our Singapore office, you will have frequent interactions with Sales and Marketing teams. You will be responsible for CRM solutions for Europe and Asia client groups.

What you’ll be doing:

  • Building relationships within your team across Europe and Asia and managing expectations of various business partners

  • Actively engaging with stakeholders to develop detailed understanding of their requirements.

  • Providing technical recommendations on your projects and incorporating best practice.

  • Advise on best practices, offer solutions, and drive CRM strategy for Europe and Asia.

  • Develop custom solutions and interfaces on top of the Salesforce platform

  • Making insightful contributions to your team.

 

Your background and who you are:

  • You have a strong development experience on Salesforce platform.

  • Comfortable with multi-tasking and working as part of a global team, as well as working independently and taking ownership of tasks.

  • You can successfully work independently and with teams based on needs

  • You're passionate about data and keep abreast with latest CRM technologies and are learning regularly.

  • You approach projects, tasks, and unknowns with curiosity, and enjoy sharing what you know and what you learn with the people around you.

  • You are a self-starter, keen to proactively learn and apply what you have learnt.

  • You believe that a team is strongest when it is diverse and includes multiple perspectives.

  • You can put yourself into your customer’s shoes. You frequently immerse yourself in the customer experience to understand how you can better serve them.

Qualifications:

  • Bachelor’s in Computer Science (preferred) or an equivalent work experience.

  • Minimum 6+ years of experience of Salesforce Platform in Development & Maintenance including but not limited to –

    • Experience in Salesforce customizations using Visualforce, Pages, Apex Classes, Triggers

    • Experience in Integration via Salesforce API/Web-services with other systems

    • Lightning components, lightning experience

  • Preferred

    • Knowledge and experience of Salesforce Marketing Cloud

    • Experience in custom interfaces and working collaboratively with business teams

 

“I can apply in less than 4 minutes.”

 

You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.

 

“I can learn more about Capital Group.” 

 

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 7,800 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Glassdoor, FairyGodBoss, DiversityJobs and Instagram.

 

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. 


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